This service equips organisations and local councils with the tools and strategies needed to effectively manage crises, from natural disasters to operational disruptions. With hands-on experience in crisis response, I guide organisations through proactive planning, rapid response execution, and resilience-building practices. By developing detailed action plans, streamlining communication, and coordinating community support, I help minimise the impact of crises and position organisations to recover swiftly and effectively.

Key Benefits:

• Comprehensive crisis planning ensures the organization is ready to respond to a variety of scenarios, reducing risks and operational impacts.

• Strategies focus on efficient, clear communication and resource allocation during crises to minimize disruption.

• Transparent communication with community members during crises fosters trust, ensuring that the organisation remains a reliable support structure.

• Post-Crisis Resilience: By implementing recovery frameworks, I help build resilience that strengthens the organisation’s ability to bounce back and learn from each crisis event.

Achievements:

• Led organisational response, relief, and recovery efforts for two major floods at Greater Hume Shire, New South Wales, coordinating with multiple agencies and community stakeholders.

• Received acknowledgment from the Department of Transport for leadership in managing disaster recovery projects, establishing the organisation as a model of effective crisis response.

• Developed and implemented a comprehensive Community Engagement Strategy, ensuring that community members were informed, involved, and supported throughout crises.

• Implemented streamlined reporting and communication protocols to provide real-time updates to the executive team, enabling agile and well-coordinated responses across teams.